Philadelphia Airport (PHL) Lost and Found

PHL Airport has special arrangements for travelers who misplace their items during travel. Through these, they can easily find and reunite with the possessions or bags lost. The Philadelphia Airport Lost and Found division is functional to assist every traveler with related concerns. One can report the issue by visiting this office, whether a bag is left within the terminal or anywhere else in the airport. However, items left behind in the aircraft, rental cars, ground transportation vehicles, etc. will be reported and retrieved by the respective service providers.

Where is the Office for Lost and Found at Philadelphia International Airport?

Philadelphia International Airport has a Lost and Found Office that is responsible for locating items misplaced in the concessions, restrooms, Terminal A/B/C/D/E/F, etc. To reach out to the officials here, passengers can use the Departures Roadway. It is available between Terminal C and Terminal D of PHL.

Note: To reach this office, navigate the location via the Philadelphia Airport map.

How to Make a Claim with the PHL Lost and Found Office? 

To register a complaint regarding a misplaced item at the Lost and Found Office at PHL Airport, online as well as offline methods are available. For offline claims, a flier can head to the Airport Operations Center where the division is located. An executive will assist and guide fliers with further processes.

• For online claims, flyers can use the official email address of the PHL Lost and Found division.
• Mention every detail about the lost item clearly.
• If there is an image of the bag/object, then attach it.
• Besides, other documents such as payment receipts should be attached.
• Do not forget to mention the area wherein the item was misplaced.
• In case a flyer is not sure about the location, then outline the area where the items were last seen.
• Apart from this, travelers can report the issue by calling the Philadelphia Airport Lost and Found phone number.

Checking the Status of Claims with the PHL Lost and Found Division

After filing a lost item complaint with the concerned department at PHL Airport in the United States, a traveler can keep a check on it to know the status. Depending on the comfort, convenience, and availability of the resources, one can choose the contact mode.

• Passengers can dial the PHL lost and found phone number i.e. 215 937 6888. 
• On the call, they can get details in regard to the claim’s current status.
• The Airport Police can be contacted via phone calls at the contact number 215 937 6918.
• The department will share an email after the submission of the complaint. 
• Or, fliers can send a reminder to lostandfound@phl.org to get details about the status.
• Lastly, individual visits are advised to obtain details regarding the status of the claim.

Does the PHL Airport Lost and Found Office Charge a Fee? 

The PHL Lost and Found office may not charge anything for complaints. However, it is better to ask the authorities of this division about the payment.

• A free form may be provided to make a claim for the baggage misplaced.
• In case shipment includes overseas travel, the authorities may charge a fee.
• The cost for such transfers may vary, depending on the place, item, and country-specific rules.

How to Recover Items from Philadelphia International Airport Lost and Found Office? 

Essentially, the Lost and Found Office of PHL Airport collects the items found within the airfield. Hence, travelers must speak to this division first to check and recover a lost object. Since this office is functional during specific hours, it is best to visit it during standard hours only.

• An identity proof will be needed to claim a bag or item recovered by the division.
• After verification, address and other details will be required to send the item recovered.
• In case shipment beyond Philadelphia, Pennsylvania, is included, an additional cost may apply.

PHL Philadelphia Airport TSA Lost and Found Office

In case a traveler loses a bag or belongings at the checkpoints of the Transportation Security Administration (TSA), then he/she must get in touch with the relevant department at PHL.

• To locate lost items at TSA checkpoints, there are dedicated desks at PHL Airport.
• Travelers can go to the TSA helpdesk to report the issue. 
• Or, they can send emails to PHLlostandfound@tsa.dhs.gov.
• The officials here are available 7 days a week but between 10:00 A.M. and 2:00 P.M.

Airline-Specific Lost and Found Facilities at PHL Airport

At one of the busiest airports in the United States i.e. PHL, several airlines are managing the lost item queries of their flyers. Hence, they have special desks across Terminals A to F. 

However, the airline-based Lost & Found Office will only help if the item is left behind in the following areas:

• Ticketing counters
• Check-in windows
• Lounges
• Other carrier-focused areas

Lost & Found Office for Car Rentals and Taxis at PHL

The PHL Lost and Found facility is offered by prominent providers of car rentals and taxis. This means that when a flier loses a bag or forgets something in the cab, she/he can directly contact the concerned service provider via calls.

Philadelphia Airport’s lost and found queries are managed by a special division. The Airport Police is also there to handle related concerns of the passengers. Besides, car rental and taxi companies have their separate teams to locate lost objects. Lastly, carriers functional at PHL have dedicated desks to report such items.

Frequently Asked Question