Fliers can rely on lost & found services at PHX when they misplace their belongings. The Phoenix Airport Lost and Found divisions are managed by several bodies. These bodies are the PHX Ground Transportation Team, certain rental car firms, and the Transportation Security Administration (TSA). They take all the reasonable steps to retrieve the misplaced items, based on the location. For the same, a flier needs to make a claim. It is a free service available online and at the airport. Note that this department only offers assistance when the luggage is lost inside the airfield. Therefore, one must report to the respective airline when baggage or other possessions have been left on the aircraft.
Where is the Phoenix Sky Harbor Airport Lost and Found Office?
Items lost at Phoenix Sky Harbor Airport can easily be reported to the concerned department. The PHX lost and found office is situated at Terminal 3, Level 1. Passengers can head to this spot and report misplaced items.
PHX Airport Lost and Found Office Location | Close to the Airport Operations Building, outside the security area at Level 1, PHX Terminal 3 |
Phone Number | 602-273-3333 |
lostandfound@phoenix.gov | |
Functional Hours | 08:00 A.M. to 04:30 P.M. |
Business Days | Monday to Friday |
Managed by | PHX Ground Transportation Team |
Note: To reach this center, flyers can receive directions via the free tool – PHX Airport map.
How to Report to the PHX Lost and Found Office?
To report misplaced belongings, travelers can visit the PHX Airport Lost and Found Office managed by the Ground Transportation Team. Its official contact number can also be used to report the items that are missing. Or else, a traveler can send an email to this office for the same.
Making Claims with Phoenix Sky Harbor TSA Lost and Found Office
When an item is misplaced at a TSA checkpoint, a passenger needs to fill out an online form. For this, he/she can run the main website of the Transportation Security Administration.
- On the TSA’s website, click on “Contact”.
- Hit the “Lost and Found” option.
- In the “Enter in Airport Name or Code” box, add:
- “Phoenix Sky Harbor International Airport”
- Click the “Search” tab.
- Now, hit the “Online Form” option.
- Add these details:
- Date of missing the item
- Approximate time of the incident
- Airline’s name
- Flight number
- TSA Checkpoint location
- Description of the misplaced bag
- Passenger information
- Select the “Preview” option to check the details added.
- In case additional prompts are seen, complete them.
How to Check the Phoenix International Airport Lost and Found Claim Status?
Since there are various bodies that provide the Phoenix Sky Harbor Airport Lost and Found services, passengers will have to connect with the same to check the status of their claims.
- Use the PHX Ground Transportation Team contact number 602-273-3333 to know the status.
- Contact the officials via the website of TSA for updates.
- While connecting, one may need to provide:
- Lost item reference number
- Claim number
- Additional relevant data
Charges for PHX Airport Lost and Found
Currently, there is no cost to use the Lost & Found service at PHX International Airport. This service is additionally free for those who make reports via the website of the TSA.
- However, when the recovered items are shipped, there can be fees involved.
- The charges can be levied depending on:
- Mode of transit
- Location of shipment
- Or, any other factors
Note: Connect with the authorities to know any applicable amount, based on the above.
How to Recover Items from the Phoenix Airport Lost and Found?
Fliers can retrieve misplaced belongings by visiting the division for Lost and Found at Phoenix Airport. The PHX Ground Transportation Team is easily accessible at Terminal 3.
- To retrieve the item/bag, present the identification to seek approval.
- The office may need proof of ownership, address information, etc.
- Purchase receipts or other supporting documentation may be required.
- To send the retrieved object to another nation/area, other steps may apply.
- The recovered items can be held by the office for 10 days.
- Exceptionally, keys may be kept for 30 days or 1 month.
- After the hold time, unclaimed items can be:
- Given as donation
- Disposed of
- Sent to the Phoenix Police Department
Note: For recovery, come to the Lost and Found Office during regular functional hours.
How Long Are Lost Items Kept by the PHX Lost and Found Office?
The team of ground transportation manages the PHX Lost and Found office. Speaking about the duration for keeping the items stored before giving them back to the owner or receiving any claim, the authorities kept them for the following period:
- Hats, clothes, bags, glasses, etc., are kept for 10 days.
- Keys and other important documents are stored for around 30 days.
Note: Since the storage space is limited, the authorities donate the jackets, bags, clothes, and other items to non-profit organizations, while electronics and gadgets are given to the PHX Police Department. Keep in mind that this is done only if the PHX Lost and Found office does not receive any claim within the respective duration.
Contact Information of Lost & Found Office at Phoenix Airport
Phoenix Sky Harbor Lost and Found Office Phone Number | 602-273-3333 |
Email ID | lostandfound@phoenix.gov |
Airline-Specific Contact Information for Lost and Found Services
In case flyers leave their bags or belongings on the aircraft, they can speak with airline officials. To know the process to report missing items and for recovery, they can dial the respective telephone numbers.
Airline | Contact Number |
---|---|
Air Canada | 888-689-2247 |
Allegiant Airlines | 702-505-8888 |
British Airways | 602-306-4868 |
Contour Airlines | 1-888-332-6686 |
Advanced Air | 800-393-7035 |
Air France | 800-237-2747 |
Alaska Airlines | 602-225-5064 |
Delta Air Lines | 602-681-0354 |
Hawaiian Airlines | 602-220-0680 |
Southwest Airlines | 602-286-3485 |
United Airlines | 602-782-2614 |
WestJet Air | 602-275-0877 |
Denver Air Connection | 866-373-8513 |
JetBlue Airways | 602-275-3209 |
Volaris Airlines | 800-122-8000 |
Note: For additional phone numbers, check the official website of PHX or the airline.
Car Rental Lost and Found Services at Phoenix International Airport
Travelers can immediately get in touch with the respective car rental company at PHX when their items have been missed in the vehicles or their centers. For this, visit the particular provider’s counter at Phoenix Sky Harbor International Airport. Or, contact them via the telephone.
Provider of Car Rental Services | Telephone Number |
---|---|
Alamo Lost and Found Office at Phoenix Airport | 855-400-0864 |
Budget Car Rental | 1-866-882-1556 |
Dollar Car Rental | 866-273-5603 |
Avis Phoenix Airport Lost and Found Office | 1-866-882-1554 |
Enterprise Rent-A-Car | 855-400-0862 |
Hertz Car Rental | 866-809-3963 |
National Car Rental | 855-400-0863 |
Payless Car Rental | 1-866-882-1595 |
Thrifty Car Rental | 866-273-5604 |
PHX Airport has Lost and Found Offices managed by different bodies. They work to search for passengers’ misplaced items. As soon as these items are reported, the search process begins. Within a few days, the officials tend to recover the missing belongings, from bags and valuables to pets.
Frequently Asked Questions
The PHX Airport Lost and Found office provides free services to flyers. Therefore, there is no charge applicable.
Currently, at Phoenix Sky Harbor International Airport, American Airlines may not have a particular Lost and Found Office.
As of now, the Lost and Found Office of Delta Air may not be available at this airport.
One can make a claim for a missing pet at PHX. The inquiry can be handled by the lost & found department, given that the pet was left behind within the premises.
The Lost and Found Office at PHX International Airport holds misplaced items for around 10 days.
When a traveler does not claim items from the Lost and Found Office at Phoenix Airport, the officials may dispose of them. Or, they may be handed over to the Police Department.
At present, the airport may not feature a Lost and Found Office at Terminal 4. Nevertheless, to avail of its service, one can transfer from PHX Terminal 4 to Terminal 3.
To report a lost item, passengers can either visit the office located at Terminal 3, Level 1, or simply call the PHX Lost and Found office at 602 273 3333 between 8 am and 4:30 pm, from Monday to Friday.
According to the PHX Airport Lost and Found office officials, they find rings, watches, bracelets, glasses, hats, clothes, jackets, and even cups the most at the airport.
After submitting the online claim form, the response time of the TSA is generally 5 business days. When it comes to the airlines, the duration for finding and returning the item may vary.
Yes, a passenger will need to show their ID to claim the misplaced item at the PHX Airport’s lost and found office.